We use Quantium Solutions' Global Mail which is an untracked, international air mail service that we have found to be very reliable for delivering to our overseas customers.
In New Zealand we almost always use New Zealand Post but we sometimes use a courier when appropriate.
Delivery times vary depending on location and season. Delivery times are often slower in Late November and December due to an increased workload bought about by Christmas deliveries.
Here is a guide to approximate delivery times to your region:
New Zealand - 1 to 5 days.
Australia - 3 to 6 days.
Asian & Pacific island countries - 8 to 11 days.
Canada - 12 to 21 days (sometimes longer).
India - 11 - 20 days
European countries - 7 to 12 days.
United States of America - 6 to 11 days.
Sometimes an interception of your parcel by Customs may slow your delivery time down. If you have not received your parcel within 14 working days from receipt of our shipment notification e-mail please contact us for advice.
Our FREE SHIPPING offer does NOT include any applicable Customs Duty at entry to your Country.
EXPRESS Courier Option
Our Free World Wide Shipping is our default service & uses the destination Country's Postal Service.
This service is FREE & reliable, but is not tracked & is slower. as all parcels must first clear Customs at the airport of entry as non-priority mail before being released to your local Postal service.
The Express Courier is Tracked & is Quicker
Click here for more information of rates for each country