We use Quantium Solutions' Global Mail which is an untracked, international air mail service that we have found to be very reliable for delivering to our overseas customers.
In New Zealand we almost always use New Zealand Post but we sometimes use a courier when appropriate.
Delivery times vary depending on location and season. Delivery times are often slower in Late November and December due to an increased workload bought about by Christmas deliveries.
Here is a guide to approximate delivery times to your region:
New Zealand - 1 to 5 days.
Australia - 3 to 6 days.
Asian & Pacific island countries - 8 to 11 days.
Canada - 12 to 21 days (sometimes longer).
India - 11 - 20 days
European countries - 7 to 12 days.
United States of America - 6 to 11 days.
Sometimes an interception of your parcel by Customs may slow your delivery time down. If you have not received your parcel within 14 working days from receipt of our shipment notification e-mail please contact us for advice.