In New Zealand we use Courier Post/NZ Post which is a Tracked Service for a standard $4 charge NZ-wide as a contribution towards the true shipping cost.
We aim to have your parcel shipped the same day that we receive your order (as long as your order reaches us before 3pm) & you should receive the next day.
Add 1 extra day for Rural Delivery.
Our parcels are normally sent as NOT requiring a Signature. So the Courier will leave at the Door/Letterbox, or as directed by you.
Signature Required means if you are not home - the Courier will leave you a Calling Card & you will have to organise a re-delivery that suits you.
NZ Delivery Options
Free = Pick Up In Store - from Belmont Pharmacy @ 143 Lake Rd, Devonport
Free = Any Order over $100
$4 = NZ (Non-Rural) - No Signature
$5 = NZ (Non-Rural) - Signature Required
$9 = NZ Rural - No Signature
$10 - NZ Rural - Signature Required
Our WORLDWIDE SHIPPING offer uses NZ Post which is an UNTRACKED, International Air Mail Service that we have found to be very reliable for delivering to our overseas customers.
This AirMail Post service is a NZ$10 cost, & is not tracked, & can be slow as it is a lower priority for the Airlines compared to Courier services.
We do also offer a part-subsidised DHL Express service for parcels that you need in a hurry, or that you need fully tracked.
You will receive an automated email from Courier Post with the email address firstname.lastname@example.org with tracking details
Delivery times vary depending on location and season. Delivery times are often slower in Late November and December due to an increased workload bought about by Christmas deliveries.
For Overseas Orders.
Here is a guide to approximate delivery times to your region:
NOTE - The Covid-19 Virus has caused severe disruptions to air-freight.
The delivery times below may be dramatically extended due to less planes & restricted cargo space.
If in a hurry use the DHL Express option
Australia - 3 to 6 days - NZ Post/Australia Post
Asian & Pacific island countries - 8 to 11 days.
Canada - 12 to 21 days (sometimes longer). - NZ Post/Canada Post
India - 11 - 20 days
European countries - 7 to 12 days. - NZ Post/Your Country's Post Service
United States of America - 6 to 11 days - NZ Post/USPS = US Mail
ALL OVERSEAS orders are NOT TRACKED - but can be UPGRADED to include basic tracking for an extra NZ$10 fee
Click here for information re adding a basic tracking function to your order for NZ$10
We are NOT responsible for any delay or seizure, or any additional charges that may be imposed by the Customs Department of your Country.
Our FREE SHIPPING offer (& also our DHL Express service) does NOT include any applicable Customs Duty at entry to your Country.
Our Free World Wide Shipping is our default service & uses the destination Country's Postal Service.
This service is FREE & reliable, but is not tracked & is slower. as all parcels must first clear Customs at the airport of entry as non-priority mail before being released to your local Postal service.
Express Courier = DHL Express - Click here
DHL Express Australia = NZ$25
DHL Express Japan/Korea/Singapore/Malaysia = NZ45
DHL Express Canada/USA = NZ$55
DHL Express UK/Europe = NZ$70
DHL Express Rest of World = NZ$70+ = We will give you a quote